Returns & Exchanges
At No Tox Life, we want you to be completely satisfied with your sustainable swaps. If a product doesn't meet your expectations, we offer returns on most unused items within 30 days of delivery.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a Return Authorization and the correct shipping address.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all labels and protective seals remain intact to qualify for a full refund.
Ship the Items
Affix the provided shipping label or use your preferred carrier to send the parcel back to our warehouse; please keep your tracking number for reference.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days, minus any shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing